Legal Notation based on the Act on Specified Commercial Transactions
| Item | Details |
| Distributor | G.K. Running Hub Japan |
| Operations Manager | Hidehito Sakae |
| Address | 5-19-14 Matsue, Edogawa-ku, Tokyo, 132-0025, Japan |
| Phone Number | +81-80-6675-5147 Reception Hours: 10:00 – 17:00 JST (UTC+9) |
| Email Address | hide.ske@gmail.com |
| Selling Price | 5km: 10,500 JPY 7km: 12,500 JPY 10km: 15,500 JPY 12km: 17,000 JPY 15km: 18,500 JPY 17km: 21,000 JPY 21km: 24,000 JPY Premium Tour: 500,000 JPY |
| Additional Fees | [Internet Connection and Communication Fees] Internet connection and communication fees required for browsing this site, booking/purchasing procedures, and sending/receiving emails shall be borne by the customer in accordance with their contract with the telecommunications carrier. [Transportation and Accommodation Fees to the Meeting Point] Round-trip transportation costs to the tour meeting point, as well as accommodation costs if an overnight stay is required before or after the tour, shall be borne by the customer (costs vary depending on departure location, route, season, means of transportation, and accommodation facility). [Facility Usage Fees and Food/Drink Expenses During the Tour] Facility usage fees, admission fees, food and beverage costs, and other purchase costs incurred by the customer during the tour shall be borne by the customer (at actual cost). |
| Payment Method | [Accepted Payment Methods] Credit Card Payment (Visa, Mastercard, American Express, JCB, etc.) |
| Payment Timing | Credit Card Payment: Payment is confirmed at the time of tour booking completion. The debit date depends on the regulations of the credit card company used. |
| Time of Delivery of Service | On the day of the tour. |
| Cancellation & Refund Policy | 1. Cancellation by Customer • Cancellation up to 24 hours before the tour start time: 0% Cancellation Fee (Full Refund) • Cancellation within 24 hours of the tour start time: 100% Cancellation Fee (No Refund) • Failure to arrive by the tour start time (including no-shows without notice): 100% Cancellation Fee (No Refund) (Note: “24 hours before” is calculated based on the start time of each tour. Example: If the tour starts at 10:00, cancellation is free until 10:00 on the previous day.) (Note: All services provided by our company are based on Japan Standard Time (JST / UTC+9).) 2. Implementation/Cancellation Due to Weather This tour will be held rain or shine. (Cancellations due to normal rain are considered “customer convenience” and the above cancellation fees will apply.) However, if the Company determines that safe operation is difficult due to severe weather (e.g., heavy rain warnings, storms, etc.), natural disasters, or significant suspension of public transportation, the tour may be cancelled or its content changed. • If cancelled by the Company’s decision: Full Refund. • If content is changed by the Company’s decision: If you cannot participate in the changed tour, we will generally provide a refund equivalent to the case of cancellation (details will be provided individually). 3. Cancellation by the Company If the Company cancels the tour due to guide illness, accidents, or operational reasons, a full refund will be made regardless of the reason. 4. Refund Method and Timing Refunds will generally be made via the same method used for payment (credit card, etc.). The timing of the refund reflection varies depending on the processing of the card company. 5. Contact Method Please contact us regarding cancellations via the method described in the booking confirmation email (email/booking page, etc.). Notifications of cancellation decisions by the Company will generally be made via email before the tour starts. (Note: If transaction fees are incurred in connection with the refund, the actual cost may be deducted from the refund amount.) |
| Operating Environment | [Recommended Browsers] Latest versions of browsers on iOS, Android, Windows, and Mac. |